Lege Artis Medicinae

[Disabled person’s satisfaction with health and social care - an internationally developed instrument ]

KULLMANN Lajos, PAULIK Edit

FEBRUARY 20, 2011

Lege Artis Medicinae - 2011;21(02)

[Introduction - Quality of health and social care is being assessed by largely different methods. Obtaining comparable and valuable data is difficult. Thus, internationally developed instruments have special value. Sample and methods - A set of instruments has been developed simultaneously using World Health Organization’s instrument development method. One of these is the instrument “Quality of Care and Support for People with Disabilities”. Response scales contain five options for physically and three for intellectually disabled persons. Psychometric analysis of the Hungarian instrument version was based on interviews with 151 physically and 166 intellectually disabled persons. Results - Answering rate was high, above 95% with the exception of one item. Internal consistency of the two instrument versions by Cronbach’s alpha is 0.845 and 0.745 respectively. Lowest satisfaction was found in the domain “information” in both groups that correlates significantly with health conditions at p<0.01 and p<0.05 level respectively. Conclusions - The field trial confirms validity and reliability of the instrument. Its wider use may help the evaluation of satisfaction concerning different components of quality of care, consequently better tailoring of services to needs.]

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