Lege Artis Medicinae

[Teleconsultations in general practice during coronavirus epidemiological emergency]

PAPP Renáta1,2, OBERFRANK Ferenc3, BALOGH Sándor1,2

OCTOBER 21, 2020

Lege Artis Medicinae - 2020;30(10)

[Modifications of operating the health care belong to the preventive measures of the COVID-19 epidemic. Their priority period was the time interval between March 21, and May 3, 2020. Teleconsultation played an emphasized and dedicated role among General Practitioners (GPs) and the range of health services available through telemedicine was published by the legislation. In the present study, we evaluated the experiences of GPs according to the mandatory family practice guidelines in this period using electronically administered questionnaires sent back by the GPs themselves. 83% of respondents considered that the number of patients consulted by teleconsultations increased significantly if contrasted to the pre-epidemic period. Of the tools used in teleconsultation, all respondents mentioned the telephone, 85.5% mentioned e-mail, while 40% also included social media applica­tions. Prescribing drugs to known chronic patients and documentation were most feasible without face-to-face ap­pointment. 96.5% of GPs responded that they are ready to use teleconsultation even after the epidemiological emergency. We conclude that the GPs met the requirements and responded quickly to the introduction of telemedicine in the epidemiological emergency, which reduced effectively personal contacts in the health care, and according to the feedbacks, “remote” cases got solved successfully. Additionally, telemedicine has also its place in the GP offices in terms of patient care and specialist consultations as well. The implementation of telemedicine is expected to provide opportunities for more rational patient care and management. The development of telemedicine protocols is necessary and actual to support patient safety and medical responsibility.]

AFFILIATIONS

  1. Pécsi Tudományegyetem, ÁOK, Alapellátási Intézet
  2. Magyar Általános Orvosok Tudományos Egyesülete
  3. Magyar Orvostársaságok és Egyesületek Szövetsége

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