Journal of Nursing Theory and Practice

[Occurrences involving aggression among healthcare workers ]

IVÁNKA Tibor, IRINYI Tamás, RUDISCH Tibor

APRIL 30, 2014

Journal of Nursing Theory and Practice - 2014;27(02)

[Aim of the study: Evaluation of prevalence and manner of verbal and psychical aggression, as well as measuring its emotional impact on the healthcare workers. Sample and methods: A total of 453 healthcare workers were involved in a national cross-sectional study using self-administrative questionnaires. Data were analyzed by descriptive methods, Chi square and Wilcoxon test using SPSS 19. A p-value of <0, 05 was accepted as statistically significant. Results: 86,1% of the participating healthcare workers (n=453) have reported being subject of aggression (verbal and/or psychical) during their work. Of the participants’ sociodemographic parameters, age was found to be a significant factor in incidents involving aggression, which had a statistically significant negative emotional impact. It was also established, that those healthcare workers who have been subject to aggression received more support from their colleagues than from their institution after the incident. Conclusions: Occurrences involving aggression in healthcare is a common phenomenon. The authors’s results show that there is an urgent need to develop an aggression management programme for all healthcare workers since they can encounter aggressive patients on all fields of medicine. ]

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